Your privacy as a Sterling House Casino patron is always assured. The following statement discloses the privacy policy of Sterling House Casino:

Web Traffic Information / Cookies

Our site logs Internet IP addresses automatically to verify the
nationality of patrons. This protects all patrons as there are a number of countries that are restricted from online gaming. Upon login, the site employs cookies (small pieces of information stored by your browser on your hard drive) to remember you as you visit pages on Sterling House Casino so that you don't have to re-enter your login information continually. Once you close your browser, the cookies are permanently disabled. In any case, cookies do not contain any personally
identifiable information.

Account Information

Required information for establishing an account includes: Name, address, tel., login (3 letters and\) password (customer-determined), e-mail address, and the applicable payment information. This information is asked for in order to:

a) Verify user identity.
b) Protect both the players and our operations from fraud.
c) Comply with legal requirements.

All of the information offered during the account creation process is kept in the strictest of confidence. Information regarding bonus and promotional programs will be sent through e-mail. However, at any time, users may click here to unsubscribe from Sterling House e-mail list.

Protecting Member Information

Sterling House Casino (APG Enterprises Inc) implements a variety of security measures to maintain the safety of your information. User information is contained behind secured networks and is only accessible by a limited number of employees with special access rights to such systems.

128-bit Secure Socket Layer (SSL) encryption protects your information and is employed when you place a casino chip/credit purchase request or access your information via our software. You also have a significant role in protecting your information. No one can access your login to the casino software without knowing your account number/user name and password. Do not share these with anyone.

Sterling House Casino does not sell, trade, or otherwise transfer outside the company personally identifiable information that visitors voluntarily provide while on the web site in ways different from what is disclosed in this statement.

Personal information that you provide (such as a personal email address) may be used in the following ways only:

In view of any potential ISP (Internet Service Provider] or email client's anti-spam features that you may use to keep out any unwanted email, we would ask that you ensure that our Support email address is listed in your email address book, safe list or whitelist to help facilitate full service.

We offer members the opportunity to unsubscribe so as not to receive any future communications. This is achieved by one of three options:

1. Clicking on the subscription manager link within an email communication. Confirm and submit the email address to be removed from our mailing list distribution.
2. Replying to a communication with the word UNSUBSCRIBE in the subject line
3. Contacting the customer service team at Support@SterlingHouseCasino.com

Winnings

The strict confidentiality of each user's winnings and cash-outs is a primary consideration of Sterling House Casino. It is up to you to determine whether or not to report these winnings to the appropriate authorities.

Security

We use the most cutting-edge methods to ensure that your information remains secure with us. All information is transferred through proven encryption technologies and, once stored on our servers, all data is maintained with the latest Firewall technologies available. Both our web site and software employ all available means to maintain the accuracy and privacy of data and to protect the data from being abused and/or lost. If you have any other questions or concerns, Please do not hesitate to contact our Customer Support center at any time - 24 hours a day, 7 days a week - with any questions regarding the security of Sterling House Casino transactions.

Our Customer Service representatives have been trained to assist you with all questions/concerns.

Legal Disclaimer

We may disclose personal information only when required by law or when it is necessary for our protection.

Changes to this Policy

If our privacy policy is altered in any manner, those changes will be posted on this page so that you are always informed about what information we collect, how it is used, and under what circumstances it may be disclosed.